Shipments to Spain € 5.
(additional 14 € may apply for shipments to the Canary Islands, Ceuta and Melilla )
Shipping throughout Europe € 10.
Shipments to the United States and Canada € 20.
Shipping to the rest of the world € 23.
Shipping prices are approximate, some destinations may vary.
Some destinations can charge customs expenses, for more information contact us.
Orders are prepared and shipped in 5/7 business days from the date of order confirmation for domestic and Portugal shipments. For international shipments, shipments can take between 7 and 15 working days.
If you wish to make a return, it must be within 7 working days from the day you received your order, as long as the terms of good condition of the product are met. Buyer is responsible for the returns, and it will not be necessary to receive the package with the same company used by Lola Summer. Once we have received it, we will refund the amount of your order, discounting the amount of the initial shipping costs. Returns must be made to the address indicated on the shipping label, indicating the order number and personal data of the person who made the purchase. Only returns received through a delivery company will be accepted. Returns made in the month of August will be processed in September.
* Leave your contact information, if necessary to ensure delivery. It is important.If there is no one at home when the courier makes the delivery, they will try to deliver it one or twice in the following business days. In the case of absence at the delivery address, the package will be returned to the sender. Forwarding will be the responsibility of the recipient.
IMPORTANT: When you receive your order, always check that the packaging is in good condition.
To file a complaint, customers can contact Lola Summer through the Contact section of the website, or send an e-mail to email@example.com. If a complaint from a client is justified after checking an item, the customer will be notified of the repair of the item, the cost of which will be borne by Lola Summer, or the replacement of the item by an identical one if repair is not possible, within the terms established by current Spanish legislation. Any defects, scratches and / or stains on the item caused by carelessness, misuse or mishandling, or wear caused by normal use will not be considered justified complaints. The deadline for submitting a complaint will be established by Spanish legislation in force.
If you receive an erroneous order or a defective product, we ask that you contact us immediately, within 24 hours, to the following email address, indicating the error or defect, along with your personal information: firstname.lastname@example.org.